Service Level Agreements
IT Window’s SLA will allow you to focus on your core business. Your business acquires years of experience in building and managing networks without the costs associated with hiring a certified, in-house, IT team.
* Virtual Chief Information Officer, we are always there, even when we’re not!
* Leading Technological skills, at a fraction of the price.
* Increase IT Productivity and IT Support Continuity.
* Hardware and Software procurement.
* Reduce and control operating costs.
* Share risks – Managed IT
Choose from three Support contracts, Unlimited Fixed - Standard – Remote
SLA Features
| Windows Server and Desktop Support |
| Network Monitoring and Security |
| Network System Evaluation |
| Anti Virus Support and Maintenance |
| Back-up Support and Maintenance |
| Internet Support |
| Hardware and Software Support |
| Remote Support |
| Network Management |
| Server Administration |
| Telephone Support |
