Network Support Services
Our team of specialised professionals have a passion for technology and the many benefits it can bring to your business systems and communications. IT Window provide a complete solution and will take the time to fully understand not only your requirements, but also your business, this is key to providing a solution that fits YOU. We explain IT in simple terms that make it easy for you to fully understand and we recommend processes that would suit your business and tell you why.
IT Window make technology work for you and your company, with as little interruption as possible. IT Window work with a variety of companies that do not have their own specialised IT staff and we can become an extension of your own company; effectively it is having your own IT department on call, just without the expense of actually hiring dedicated IT support staff.
Network support services include:
Service Level Agreements
Consulting from 5 hours per month on your site, ensuring your network is run optimally.
Consulting at an hourly basis.
ITW Licensing program
Upgrade one workstation to Microsoft standards every month.
Remote logging into your server from our offices.
Full breakdown of your existing network, with network improvement recommendation.
Installation of new network points, and upgrade existing.
Virtual Private Network, creating a network from one branch/location to the other.
Planning, integrating and designing new network systems.